Monster Hunter Puzzles: Felyne Isles | CAPCOM

Terms of Use

Note

  • - When you click “Consent to these terms of use,” these Terms shall become effective as an agreement between you and the Company.
  • - You may not use this App if you are under the age of consent with regard to the handling of personal information in your country or region of residence.
  • - Even if you can consent to the handling of personal information, if you are a minor, you may only use this App with the consent of the person with parental authority. However, this does not apply if prohibited by law in your country or region of residence. The Company leaves it up to the person with parental authority to decide whether this App is suitable for viewing or access by minors. The person with parental authority shall agree to monitor the use of your account by any user who is a minor. The person with parental authority shall agree that they are solely responsible for any unauthorized use of your account by minors, including any liability related to the use of credit cards or other methods of payment by minors.

Article 1 Purpose

These terms of use (hereinafter referred to as these “Terms”)are intended to stipulate the matters to be observed when using the game app, Monster Hunter Puzzles: Felyne Isles (including those upgraded using an update program, hereinafter referred to as the “App”) distributed by Capcom Co., Ltd. (hereinafter referred to as the “Company”).

Article 2 Scope of Application

  • 1. These Terms shall apply to all users (hereinafter simply referred to as “Users”) who use the App.
  • 2. To use the App, each User shall consent to and comply with the provisions of these Terms.

Article 3 Grant of License to Use

  • 1. The Company shall grant to Users the license to use the App within the scope of the purpose of receiving the game service provided by the Company on the condition that Users comply with the provisions of these Terms. Such license shall be a non-exclusive, non-sublicensable, and non-transferable license.
  • 2. Compensation for the license set forth in the preceding paragraph shall be free of charge, except when using the Paid Content as stipulated in Article 7 (Paid Content).

Article 4 Use of the App

  • 1. A User may not use the App on any OS or terminals other than those separately designated by the Company (hereinafter referred to as the “Designated Environment”).
  • 2. To use the App, a User shall have an internet connection environment. The Designated Environment and the internet connection environment shall be prepared at their own cost and responsibility.
  • 3. A User shall acknowledge in advance that in using the App, the User is required to constantly update the App to the latest version.
  • 4. A User shall acknowledge in advance that the Company may, in connection with the updating of the App, remove from the Designated Environment some terminals or OS with difficulty in using the App for a technical reason.
  • 5. A User shall update the OS at their own discretion and responsibility. The Company shall not be obliged to make the App compatible with any OS distributed after the commencement of the distribution of the App, except for cases where the Company adds any OS to the Designated Environment.

Article 5 User ID

  • 1. A user ID (hereinafter referred to as "User ID") shall be automatically assigned for each App installed by the User.
  • 2. The User’s game data, including character information, item information, progress, and the various types of input information related to the App (hereinafter collectively referred to as "Game Data") shall be managed based on the User ID.
  • 3. A User shall assume responsibility for the management of the User ID, and the Company shall not be liable for any damage caused by poor management of the User ID, misuse, or use by a third party. The Company may, regardless of the negligence of the User, regard the use of the App based on the User ID as the use of the App by a legitimate user.

Article 6 Provision of the App

  • 1. The Company shall provide the App to Users pursuant to the operation policy of the Company.
  • 2. The App shall be such that is changed or modified pursuant to the operation policy of the Company, and the Company may change the App without prior notice to Users. The Company shall post the change, in principle, in the game, on the official website related to the App, or in the distribution store of the App, but please note that those do not always contain all of the changes.
  • 3. The Company may use or disclose the User's Game Data for the purpose of providing the App.
  • 4. The Company may change the contents of the User's Game Data without prior notice if it is necessary for the proper provision of the App.
  • 5. The Company may, at its discretion, temporarily suspend all or part of the provision of the App.
  • 6. When the Company suspends all or part of the provision of the App pursuant to the provisions of the preceding paragraph, the Company shall notify Users to that effect by a method deemed appropriate by the Company; provided, however, that this shall not apply to cases where such suspension is urgently needed or where the Company is unable to notify the User for any unavoidable reason.
  • 7. The Company may terminate the provision of the App by posting information in the game or on the official website related to the App at least thirty (30) days prior to such termination.

Article 7 Paid Content

  • 1. A User may purchase the in-game virtual electronic currency exclusively for the App (hereinafter referred to as “Billing Currency") based on the payment method separately specified by the Company, and if it is confirmed that the payment has been made correctly, the Billing Currency corresponding to the payment amount will be given to the User's Game Data.
  • 2. The Company may set limits on the volume of purchase or use of the Billing Currency by the User.
  • 3. The Billing Currency shall exist uniquely for each App (even if the title is the same, it shall be deemed a separate app if the OS, distribution store, or platform is different) and may not be used for apps other than those specified for use at the time of purchase. However, this does not apply when using the data transfer function pursuant to Article 8, Paragraph 2.
  • 4. A User may use the services or content provided for a fee (hereinafter referred to as "the Paid Content") in the App by consuming the Billing Currency or by means of payment separately specified by the Company. If conditions, such as restrictions on purchases and the use of the Paid Content, are separately posted within the App or on the official website of the App, such conditions shall apply.
  • 5. IF THE PAID CONTENT IS A FLAT-RATE SERVICE (HEREINAFTER REFERRED TO AS "THE FLAT-RATE SERVICE"), THE PERIOD OF USE OF THE FLAT-RATE SERVICE WILL AUTOMATICALLY RENEW FOR THE PERIOD SPECIFIED FOR THE FLAT-RATE SERVICE AFTER THE EXPIRATION OF THE PERIOD OF USE SPECIFIED FOR THE FLAT-RATE SERVICE UNLESS THE USER REQUESTS CANCELLATION OF THE FLAT-RATE SERVICE. EVEN IF THE USER CANCELS THE USE OF THE FLAT-RATE SERVICE IN THE MIDDLE OF THE PERIOD OF USE, THE USER WILL NOT HAVE THE RIGHT TO REQUEST A REFUND FOR THE REMAINING PERIOD OF USE.
  • 6. TO CANCEL THE FLAT-RATE SERVICE, IT IS NECESSARY TO FOLLOW THE CANCELLATION PROCEDURE STIPULATED BY THE DISTRIBUTION STORE OR DISTRIBUTION PLATFORM. THE USER MAY NOT CANCEL THE SERVICE BY UNINSTALLING THE APP FROM THE USER’S DEVICE.
  • 7. THE BILLING CURRENCY OR PAID CONTENT SHALL EXPIRE IN THE FOLLOWING CASES:
    (1) WHEN THE EXPIRATION DATE SET FOR THE PAID CONTENT HAS PASSED
    (2) WHEN THE USER BECOMES SUBJECT TO THE MEASURES SPECIFIED IN ARTICLE 10
    (3) WHEN THE PROVISION OF THE APP IS TERMINATED
  • 8. REGARDLESS OF THE REASON, INCLUDING THE TERMINATION OF THE PROVISION OF THE APP, THE COMPANY SHALL NOT, REGARDING THE BILLING CURRENCY AND PAID CONTENT, REFUND IT FOR CASH, CONVERT IT TO ELECTRONIC CURRENCY FOR OTHER GAMES OR SERVICES, TRANSFER IT TO ANOTHER ACCOUNT, OR CANCEL ITS USE. HOWEVER, THIS DOES NOT APPLY IF THERE IS A REFUND OBLIGATION STIPULATED IN LAWS AND REGULATIONS.
  • 9. The Billing Currency or Paid Content that the Company separately indicates as a prepaid payment method on the page titled "Indication under the Payment Services Act" (including similar indications) shall be treated as a prepaid payment method. For other content (including content purchased with a prepaid payment method), the relevant goods and services are deemed to have been provided at the point when the content is acquired, and such content does not fall under a prepaid payment method.
  • 10. IF THE USER IS A RESIDENT OF A MEMBER STATE OF THE EUROPEAN UNION, THE USER SHALL HAVE THE RIGHT TO CANCEL THE PURCHASE OF THE BILLING CURRENCY OR PAID CONTENT. HOWEVER, ONCE ACCESS TO THE BILLING CURRENCY OR PAID CONTENT HAS BEEN GRANTED IN THE ACCOUNT AND THE SERVICE HAS COMMENCED, THE USER IS DEEMED TO HAVE EXPRESSLY WAIVED THE RIGHT TO CANCEL THE PURCHASE. THE USER IS DEEMED TO HAVE AGREED IN ADVANCE THAT (1) THE DOWNLOAD OF THE BILLING CURRENCY OR PAID CONTENT WILL BEGIN IMMEDIATELY AFTER THE PURCHASE, AND (2) THE USER'S RIGHT TO CANCEL THE PURCHASE WILL EXPIRE WHEN THE PURCHASE IS COMPLETED.

Article 8 Transfer of Data

  • 1. When a User has changed the terminal used by the User, the Game Data, User ID, Billing Currency, and Paid Content of the App installed on such terminal shall not be transferred to the App that is newly installed on the changed terminal. The same applies to the case where the User uninstalls the App from the terminal used by the User and installs the App onto the changed terminal.
  • 2. Notwithstanding the provisions of the preceding paragraph, if the Company implements the data transfer function in the App, the User may, by a method separately designated by the Company, transfer the Game Data and Paid Content (excluding the Flat-Rate Service) to the newly installed App for use. However, the transfer of the Flat-Rate Service among the Paid Content shall be excluded from the data transfer function and shall be subject to separate guidance from the Company.

Article 9 Prohibited Acts

The Company prohibits a User from engaging in the following acts whenever the User uses the App:

  • (1) An act that may infringe the intellectual property rights or any other right of the Company or a third party
  • (2) A threatening act or an act that may cause any disadvantage or damage to the Company or a third party
  • (3) An act of pretending to be the Company or a third party
  • (4) An act that may damage the honor or reputation of the Company or a third party
  • (5) An act of providing a feeling of discomfort to a third party, including a sexual, discriminatory, or abusive statement
  • (6) Any statement or act that is contrary to public order and morals
  • (7) An act of stalking or an act that is similar to stalking
  • (8) Unauthorized access to the facilities for the provision or management of the App, or an act of unauthorized acquisition of information
  • (9) An act that violates or is likely to violate these Terms or laws, ordinances, or regulations
  • (10) Fund-raising activities and other charitable activities
  • (11) Activities for political purposes or religious purposes, or an act that is similar to such activities
  • (12) An act of using the App in combination with other software or hardware that is not approved by the Company
  • (13) An act of disclosing or posting any information for commercial advertisement, for which prior approval is not obtained from the Company
  • (14) Acquisition of the User ID by fraudulent means
  • (15) An act of using any failure in the App to bring any advantage to a User or a third party or any disadvantage to a third party, or an act of spreading information on such failure
  • (16) Alteration, analysis, modification, adaptation, creation of derivative works, decompiling, disassembling, or reverse-engineering of communication data, programs, images, videos, or sounds provided related to the App
  • (17) Use or provision of computer viruses that make the OS, software, or hardware perform unauthorized processing, transmission, support, advertisement, or any other act of such computer viruses
  • (18) Lending, transferring, receiving, buying, selling, licensing, or any other act involving the User ID, Game Data, Billing Currency, or Paid Content
  • (19) An act of using the User ID of a third party
  • (20) An act of disclosing the personal information of a User or a third party, or act of collecting the personal information of a third party
  • (21) An act of directing a third party to other services other than the App
  • (22) An act of engaging in any of the prohibited acts set forth in this Article 9 by using the Company or a third party
  • (23) An act of imposing a load that is not expected in normal game play on the server that provides the App
  • (24) An act of achieving the matter that is contrary to the provisions of these Terms using a third party other than the Company
  • (25) An act of aiding or abetting any of the prohibited acts set forth in this Article 9
  • (26) An act that constitutes a preparation for performing any of the prohibited acts set forth in this Article 9 in the opinion of the Company
  • (27) Any other act of interfering with the provision of the App in the opinion of the Company
  • (28) Any other act that is deemed inappropriate by the Company

Article 10 Measures Implemented against User Engaging in Prohibited Acts

  • 1. The Company may implement any or all of the following measures when the Company determines that a User engages in any of the prohibited acts set forth in the preceding Article:
    • (1) Requiring actions for improvement, including notices and warnings
    • (2) Suspension of the use or restriction on the use of the App (including game data and paid contents), or other measures that are deemed appropriate by the Company
    • (3) Legal measures of demanding compensation for damage
  • 2. With respect to the above measures referred to the preceding paragraph, the Company shall not be obliged to disclose log information held by the Company to the User engaging in any of the prohibited acts.
  • 3. The Company may, against the User who has committed an act falling under the prohibited acts referred to in the preceding article, refuse the use of games or services (other than the App) provided by the Company or implement measures referred to in paragraph 1 against the use of such games or services by the User.

Article 11 Trouble among Users

  • 1. The Company shall not be involved in any trouble between or among Users.
  • 2. If the Company receives a notice from a User stating that any other User has committed any of the prohibited acts, the Company shall, at its discretion, determine whether or not to implement measures, as well as the details of the measures. In such case, the Company shall not inform the measures and results thereof to the User who notified the Company.

Article 12 Personal Information

The handling of personal information obtained from Users in connection with the provision of the App (including but not limited to registration information for the App, information newly acquired in the process of customer support, and other information) shall be in accordance with the Monster Hunter Puzzles: Felyne Isles Privacy Policy presented separately by the Company.

Article 13 Outsourcing of Services

The Company may, without obtaining the consent of Users, outsource all or part of the services relating to the App to a third party.

Article 14 Intellectual Property Rights

  • 1. Any intellectual property right concerning information provided by the Company through the App (including images, sound, texts, and programs) shall belong to the Company or a legitimate right holder thereof.
  • 2. With respect to all items, such as electronics items, provided to Users through the App, since the Company grants a license to Users for private use within the scope of the use of the App, therefore, such granting shall not be construed as acknowledging the transfer of the right similar to ownership to freely use, profit from, and dispose of items owned or acknowledging such right. In addition, all acts of selling electronics items related to the App to Users by the Company and all representations that the Company engages in the sales of the App are acts of granting a license to use, and such acts shall not be construed as representing that the Company acknowledges the transfer of the right similar to ownership or acknowledges such right.

Article 15 No Warranty

  • 1. The Company does not warrant the integrity or operational stability of the App. The Company endeavors to make improvements to the extent possible with respect to defects related to the App. However, the Company does not promise to immediately correct all defects.
  • 2. The Company will make every effort to ensure the saving of the Game Data but will not guarantee such saving to the User. A User shall agree in advance that rollback, loss, or any other problem involving the Game Data may occur because of unexpected malfunctions or other causes.

Article 16 Disclaimer

  • 1. THE COMPANY SHALL NOT BE LIABLE TO INDEMNIFY A USER FOR ANY DISADVANTAGE OR COMPENSATE A USER FOR ANY DAMAGE ARISING FROM THE DELAY, SUSPENSION, OR TERMINATION OF THE PROVISION OF SERVICES RELATED TO THE APP, ANY CHANGE TO THE APP OR THESE TERMS, OR ANY ACT THAT IS APPROVED BY THE COMPANY PURSUANT TO THESE TERMS.
  • 2. THE COMPANY SHALL BE EXEMPTED FROM LIABILITY FOR ANY DAMAGE INCURRED BY THE USER IN CONNECTION WITH THE USE OF THE APP (INCLUDING BUT NOT LIMITED TO DAMAGE TO THE SOFTWARE, OS, OR HARDWARE, SUCH AS INDIRECT DAMAGES, SPECIAL DAMAGE, INCIDENTAL DAMAGE, RESULTED DAMAGE, CONSEQUENTIAL DAMAGE, AND LOST PROFITS, AND THE SAME SHALL APPLY HEREINAFTER) TO THE EXTENT THAT IT DOES NOT VIOLATE APPLICABLE LAWS.
  • 3. EVEN IF THE COMPANY IS OBLIGED TO COMPENSATE FOR ANY DAMAGE INCURRED BY THE USER IN CONNECTION WITH THE USE OF THE APP, THE AMOUNT OF COMPENSATION SHALL BE LIMITED TO THE AMOUNT OF CONSIDERATION FOR THE APP THAT IS PAID BY THE USER TO THE COMPANY DURING THE MONTH IMMEDIATELY PRECEDING THE DATE ON WHICH THE USER SUSTAINED THE DAMAGE. WITHIN ONE (1) YEAR FROM THE DATE THE USER SUSTAINED THE DAMAGE, IF THE COMPANY DOES NOT RECEIVE NOTIFICATION TO THAT EFFECT FROM THE USER, IT SHALL BE EXEMPTED FROM LIABILITY FOR COMPENSATION FOR THE DAMAGE. HOWEVER, THIS DOES NOT APPLY IF THERE IS INTENTIONAL OR GROSS NEGLIGENCE ON THE PART OF THE COMPANY.
  • 4. THE COMPANY SHALL NOT BE RESPONSIBLE FOR THE EXCHANGING OF INFORMATION, TRANSACTIONS, AND ANY OTHER ACTS BETWEEN OR AMONG USERS OR BETWEEN A USER AND A THIRD PARTY IN RELATION TO THE APP. IF ANY DISPUTE ARISES AS A RESULT OF SUCH ACT BETWEEN OR AMONG USERS OR BETWEEN A USER AND A THIRD PARTY, THE USER SHALL RESOLVE THE DISPUTE AT THEIR OWN COST AND RESPONSIBILITY, AND THE COMPANY SHALL NOT BE INVOLVED IN SUCH DISPUTE.
  • 5. THE APP MAY CONTAIN LINKS TO EXTERNAL WEBSITES AND SERVICES PROVIDED BY THIRD PARTIES. HOWEVER, THE COMPANY SHALL NOT BE RESPONSIBLE FOR THE USE OF SUCH EXTERNAL WEBSITES AND SERVICES. WHEN A USER USES THE EXTERNAL WEBSITES AND SERVICES, THE USER SHALL USE SUCH EXTERNAL WEBSITES AND SERVICES, ALWAYS REFERRING TO AND IN ACCORDANCE WITH THE RULES, CONTRACTS, AND PRECAUTIONS SPECIFIED BY THE PROVIDER OF THE RELEVANT EXTERNAL WEBSITES AND SERVICES.
  • 6. THE COMPANY SHALL NOT CANCEL NOR INDEMNIFY WITH RESPECT TO THE RESULTS OF THE GAME PLAY PERFORMED BY USERS.

Article 17 Attention for Health

  • 1. A User is advised to take appropriate breaks in their own judgment during the use of the App so as not to disrupt the living environment by excessively using the App.
  • 2. The Company shall not be liable for any social, physical, or mental damage that is suffered by a User as a result of the use of the App by the User.

Article 18 Transfer of Rights and Obligations

The Company may, without obtaining the prior consent of the relevant User, transfer or cause to be transferred its rights and obligations related to the App to a third party.

Article 19 Governing Law and Dispute Resolution

  • 1. These Terms shall be governed by the laws of Japan, and the establishment, interpretation, and performance of an agreement between the Company and a User pursuant to these Terms shall be bound by the provisions of the laws of Japan.
  • 2. The Tokyo District Court shall have exclusive jurisdiction in the first instance for any dispute arising between the Company and a User in relation to the App.
  • 3. Even if any part of the provisions of these Terms is determined as legally invalid, the remaining provisions of these Terms shall remain effective and be binding on the Company and Users.

Article 20 Amendment to These Terms

The Company may post the changed content within the App or on the official website of the App and may freely change the details of these Terms after fourteen (14) days or a date separately designated by the Company.

Article 21 Inquiries

  • 1. As to inquiries concerning the App, Users shall make inquiries to the point of contact separately designated by the Company. The Company shall not accept any contact made by a User by means of directly visiting the Company. Such point of contact shall respond to inquiries from Users only during its operation hours.
  • 2. Any feedback provided to the Company by Users concerning the App may be used by the Company for the improvement of its services related to the App.

Article 22 Additional Regulations Regarding the Use of Apple Devices

If a User uses the App on a device provided by Apple, Inc. (hereinafter referred to as "Apple"), the User shall agree to the items listed below:

  • (1) An agreement based on these Terms is concluded between the Company and the User, and the Company is responsible for the provision of the App to the User, while Apple is not held responsible.
  • (2) Apple does not provide any maintenance nor support for the App, and the Company provides such support for the User
  • (3) Apple is not obligated to provide refunds or guarantees regarding the use of the App by the User.
  • (4) In the event that the User or a third party files a complaint or lawsuit alleging that the App violates the Product Liability Act, Consumer Protection Act, or other laws and regulations, the Company shall respond to this, and Apple shall not be held responsible.
  • (5) In the event that the User or a third party files a complaint or lawsuit alleging that the use of the App infringes the intellectual property rights of a third party, the Company shall respond to this, and Apple shall not be held responsible.
  • (6) The User represents and warrants that it is not located in a country subject to US embargoes or in a country supporting terrorism as defined by the US government, and that it is not on any US immigration ban or restriction list.
  • (7) The App is provided by Capcom Co., Ltd., which has its head office at 3-1-3 Uchihirano-machi, Chuo-ku, Osaka. Please refer to Article 21 for contact information regarding the App.
  • (8) When using services provided by a third party when using the App, the User must comply with the contract terms of such services.
  • (8) When using services provided by a third party when using the App, the User must comply with the contract terms of such services.

Article 23 Language

The original of this Agreement is in English. Any and all translated versions are provided only for reference purposes. You agree to waive any rights under the law of the country/region of your residence to have this Agreement executed, written or construed by any other language.

Effective as of May 11, 2023